Due to data feed issues between the Card Office, IT and PeopleXD systems, existing University students will not normally be identified for HR Self-Service account creation when they are appointed in PeopleXD. This is because they already have a University card and SSO and therefore at the point of their appointment, there is no data feed triggered between the systems.
To ensure HR Self-Service accounts are created in a timely manner, contact hr.systems@admin.ox.ac.uk when appointing existing University students. In your email, please provide the:
- Employee number (PeopleXD) and name
- Email address
- SSO (eg admn1234)
There are ongoing discussions with IT Services and the Card Office for a longer-term solution.
Note: Please check whether an HR Self-Service account already exists by running the PERDEP01 Home Address and Contact Details report in HR Reporting.